To place an order, simply browse our products on smilefactoryus.com and add them to your cart. Proceed to checkout and follow the instructions to complete your purchase.
For custom orders, please email us at inquiry@smilefactoryus.com

We accept various payment methods, including credit/debit cards and PayPal. 
For custom orders, bank transfer and checks may be accepted.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.

For information on returns and exchanges, please visit our Return Policy Page.

You can contact our customer service team by emailing us at inquiry@smilefactory.com.